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Frequently Asked Questions

Color & finishes

We offer standard finishes that show up in each products configuration page, we also show some other colors you could choose. If you choose "I want to specify my own color" in the dropdown menu you will be presented with an option to type in your own color. You would need to give the name and number /code of the laminate you pick. We can laminate your desk in any of the standard wood grains, patterns, or solids from the major laminate manufacturers Nevamar, Wilsonart, and Formica.

Standard products

At the bottom of each products page are helpful document where you will find a drawing of our furniture.

It’s free to find out. Simply phone, fax, or e-mail your room dimensions to us and we will generate a drawing showing the furniture in your room. There is no charge for this very helpful service.

 

Custom Products

Yes, we often make a custom versions of our products to meet unique needs, just tell us what you want (contact).  Using an existing design as a starting point can be useful to visualize what you need. Some modifications can cost very little to do depending on what they are. 

Custom work, drawings will be provided by Martin & Ziegler prior to construction. Construction will not start until all designs have been approved in writing. Once approved, any changes may incur additional cost.Changes that affect the price must be approved before project proceeds.

Shipping

Most freight companies delivery times don't include the day it is picked up, weekends, or holidays. The following delivery times are estimates based on usual transit time for a variety of different freight carriers.East Coast delivery time is usually 5 daysCentral delivery time is usually 3 to 4 daysWest Coast delivery time is usually 2 days

Lead times

Most standard products are manufactured to order in you color choice and ship in 2 weeks. If you need a product sooner please contact us we can often accommodate people schedules.

Warranty

Standard Products
Fixed height desks: 5 years, excluding normal wear and tear.
Electrically Adjustable desks: 3 years on lifting column components, 5 years non-moving parts, excluding normal wear and tear.

Custom Designs: 1 Year Structural, excluding normal wear and tear.

Returns

Standard desks in standard colors are returnable within 2 weeks when in original packaging with 18% repackaging charge, limited to 1 desk.  We are happy to ship one desk for you to try to confirm it works for you. Refund issued after returned desk is received in good condition. Custom desks (see design and approval) or standard desks in custom colors are not returnable but are warranteed.